Very pleased with the service from Ideal Design, specifically our ID Chris Siew, for taking care of our house renovation from start to finish. We are very happy with the result.
A few reasons why I would recommend Ideal Design:
Out of 7 to 8 IDs that we talked to, Ideal Design was the only one that show interest to take on our project, as it can be seen by their responsiveness in getting back to us with the quotation (less than 3 days as compared to others that would take “weeks”), followed by a gentle prompt a day later if we are ok with it or need some adjustment. On top of that, it’s also the easiest to digest for us, as it was breakdown clearly item by item.
The most important factor, the ID himself, Chris Siew. He is an honest, reliable, responsible and straightforward person that we like working with. He could directly tell us what can or cannot work for our ideas and only do things that are necessary to save cost. And when he said he will help us do things, he will do and deliver it.
While ensuring that the project is within our budget, the quality of the work itself also maintained (e.g. carpentry, masonry works) and when we reported something that needs his attention, he got it resolved quickly.
During the renovation, he gave us regular updates as well, such as every 2 days or whenever there is new work that’s done and what’s next. This gave us peace of mind and feel relaxed that our house is in good hand.
He is also very nice and goes beyond his duty to help us with minor stuff such as drilling a few holes for a decoration that we bought, moreover that’s after renovation and on his own initiatives too. We really appreciate it.
Overall, we are very happy with the result and highly recommend Ideal Design to take care of your house renovation.