We are repeated customer of Ciseern and they exceed our expectation every time. For this time, we are very glad to have Shermin taking care of our new home renovation. From design to onsite management, Shermin is an extraordinary Interior Designer. Why? I consider my wife and myself are some very picky and difficult to please customer, but Shermin experience, consultation and eyes to detail keep us within our comfortable zone.
During initial design work, Shermin listens carefully to our requirements (e.g maximize storage space while maintaining cozy look of the overall design) and propose varies concepts to our dream home. I am really impressed with her detailed planning and never missed a single requirement from us. The most valuable part is – Shermin is not someone that only say yes to all our request or pushy to her design. Instead, Shermin would carefully explain her concerns based on her experience and will stop us from going into future household disaster. More importantly, she would also provide alternative solutions to meet our requirements. From initial planning to 3D drawing to detailed drawing, Shermin put in exceptional effort to make sure everything (including individual dimension measurement) at going into the plan. On top of designing, Shermin also provides one-stop service for us to shop for our requested items, including items that are not readily off the shelves (e.g specific door stopper, windows safety catch, etc… ). While the above may be something expected from an Interior Designer, what Shermin had made a difference was her pre-emptive planning. One of the most memorable incident was that Shermin planned a laundry system’s delivery date in advance for us. This actually prevented us from a shock when laundry system’s sales told us that the delivery may take 2 months if we did not book the date in advance.
During renovation, Shermin and her team are nothing but exceptional. I could recall many incidents – for example, Shermin and her electrician, Shaun, provides plenty of excellent advices around wiring and lighting for the whole house. They even spotted and advice on a lighting solution on a concrete ceiling which is commonly missed by others units (as I heard). On the carpentry front, I can only compliment on the quality and dedication to all the carpentry works. As I had said earlier, we are not easy to be managed, especially when come to spotting defects. However, Shermin is always one steps ahead of us, spotting locations and make rectification suggestion to carpenters before we spots it. And, I would also like to mention the dedication of the carpenters, namely Ah An. His works are excellent and he is a perfectionist. There are many occasion where he worked late into night just to make the alignment of cabinets to perfection.
I could go on but I should summarize – Thank you Shermin and her team for their dedication, quality and wonderful work to make our dream house come true. Most importantly, this happens during difficult covid time but still make the project completion before Chinese New Year.
