Let’s be honest to yourself, everyone wants a home. We look for alluring home design because who doesn’t enjoy looking at good things? We want cosy vibes with some unique and creative interior design in order to express our personality. Nonetheless, a home is a space where we take some good rest, and we should always feel relaxed.
Rezt & Relax Interior believes that interior design is a fusion of the art of designing and the skill of practical space planning. It is a homegrown company which is founded in 2000, specializing in interior design and renovation of HDB flats, condos, landed houses and commercial spaces. They are readily equipped with the know-how and even with the instinct to anticipate needs and execute solutions to any space dilemma.
With many years of experience in the industry, Rezt & Relax Interior is a multi-award-winning company and a CaseTrust-RCMA accredited company. They have over 50 designers and they are still expanding! Providing 1-1 design consultation and lifetime warranty, Rezt & Relax Interior is capable of providing unlimited design solution to your limited space.
This is truly a great opportunity to have an interview with the director of Rezt & Relax Interior, Wilson Teh, who is an experienced individual in the industry. He shares several pieces of advices to every homeowner who is looking for renovation. How can you miss it? Let’s get a look!
R: Renopedia, W: Wilson
R: Hi, please introduce yourself to our readers.
W: Hi, my name is Wilson. I am one of the directors of Rezt & Relax Interior
R: What is the most common question which you encounter?
W: Basically, most of the homeowners will ask me something…how to justify a good interior company.
R: Ya, we would like to know more about it as well, so actually how to justify?
W: As a homeowner, they need to do some homework. Firstly, I think the most straightforward one is to ask someone who has used the ID before…your friends or your relatives, so from there you can get the recommendations from them.
Secondly, I think some of the homeowners can do some online search, reading comments and feedback from the customers.
R: So actually, we can get the suggestion from friends or relatives who just completed renovation, and the online reviews?
W: The most important thing is I think customers must have feeling. What type of feeling? When you go to meet the designers, the moment you step in their office, the moment they talk to you. I think homeowners will have a feeling that whether which company is trust-able. The way they talk, the way they market.
R: So, our instinct does matter.
W: Okay, just a very simple word – whatever you sign, you must know.
Secondly, whatever the designers tell you free Porsche, free Ferrari, free this free that, write down properly then only you can sign.
R: I can’t agree anymore. Well, have you encountered problem such as customers have problem with interior designers?
W: Most of the customers always ask me what to do if they have problem with the designers, my advice is to email the director or you may call them. It is very good if you have the name card or email of the director.
Because you know in our field, it is better if you face any problem, you can directly look for the director. I think a director is the only person who can help the homeowners.
R: I see. So, we need to collect the contact information of the director just in case anything happens!
W: And also, a lot of customers tell me that they over-budget, such as my renovation budget is 20K, but ended up I spend around 40k-50k for the renovation.
R: Oh, my goodness! Then what can we do?
W: Normally I will ask my customer to do some homework.
As an owner, you have to know the market price, i.e. what is the highest rate, what is the normal rate and what is the lowest rate. Homeowners should do some homework so you will know where you stand, and try to compare 2-5 quotations. So, you know why people quote you high or low. Always do some homework before you decide on anything.
R: Wow, so basically, we need to do homework, homework and homework. Thank you, Wilson.
W: Thank you very much, thank you.
During this interview session with Wilson, I realized that we always have to do homework despite we left school for such a long time. Spending a few hours if you are really keen to do renovation is really crucial. It helps us to understand there are various types of home interior designs in the world, as well as we are able to understand the market price. When we approach the interior design firms, we will have a feeling that which the credible firm is.
Let's watch our interview with Wilson Teh!